Lifecycle stages
Local Enquiry Licence secured -> Onboarding (including your routing phone) -> Pages generated -> Branding applied -> Activation ready.
You go live on the phone number you supply in onboarding — that is the routing destination for enquiries immediately once activation is ready.
Your dashboard timeline reflects each stage from system events.
Tracked routing number (after go-live)
Where applicable, a dedicated tracked routing number is fulfilled manually after launch (internal queue — not instant automation).
The target date is confirmed from the agreed scope, dependencies, provider timing and current capacity.
Until that lands, your supplied business or practice number remains the live routing target — this is intentional, not a degraded mode.
Deadline monitoring
Delivery is monitored against the date and dependencies in the approved work plan.
If the agreed target is at risk, WeBoost records an escalation for the responsible owner and a reviewed customer update.
If setup is still in progress
The status remains visible as in progress with the next expected step.
No manual support request is required to keep the lifecycle moving.