Website care and support

Keep your website maintained, with clear ownership.

Agree the maintenance, support and improvement responsibilities your website needs, without confusing ongoing care with an unlimited rebuild or marketing programme.

MDM Security Doors website showing made-to-order steel security doors

Does this sound familiar?

Small website issues accumulate because nobody knows who is responsible. Updates, content changes and support requests compete with new projects, and the limits of the current arrangement are unclear.

What changes

A clear care scope, a useful route for requests and agreed responsibilities for maintenance, changes and escalation.

A defined scope, built around your team.

Know what is being supported

Review the platform, hosting, access and existing responsibilities. Identify what can be maintained safely and what needs a separate repair or project.

Define routine care and requests

Agree the maintenance checks, content-change allowance and support route. Name exclusions and third-party dependencies so requests can be prioritised properly.

Keep recovery and ownership clear

Document access, backup and recovery responsibilities where included, plus how urgent issues are escalated. Do not assume a service-level commitment that has not been agreed.

Website changes and recovery actions require the agreed review and approval. Larger redesigns, integrations and marketing campaigns are separately scoped.

Relevant work, in context.

This website project illustrates the kind of site WeBoost works on. It is not a promise of a particular response time or unlimited maintenance.

MDM Security Doors website showing made-to-order steel security doors

PPC + SEO · 13+ year partnership

400% more enquiries for WeBoost's first client - still with us 13 years later.

A search programme that kept compounding: more enquiries, stronger performance and an enduring monthly relationship.

+400%
enquiries
13+ years
still a customer
See the MDM story

Start with one journey.

We agree the responsibilities and acceptance checks before building, then review the result with the people who will use it.

  1. 1

    Review the website and responsibilities

    Confirm the platform, current providers and access, then identify any initial work needed before a care arrangement.

  2. 2

    Agree the care scope

    Define maintenance, changes, request handling and exclusions in a clear proposal, including third-party costs.

  3. 3

    Maintain and review

    Complete the agreed work, keep useful records and review whether larger improvements need a separately scoped project.

What shapes the price?

Care and support are priced after reviewing the platform and required responsibilities. No fixed support price, response-time guarantee or unlimited-change promise is published.

  • Platform, hosting and current condition
  • Maintenance and content-change requirements
  • Support coverage and escalation needs
  • Third-party services, recovery and larger repairs
See pricing and process

Questions before you start.

Can you support a site another company built?

We review the platform, access, licensing and current condition before confirming what we can take responsibility for.

Are unlimited changes included?

No assumption of unlimited work is made. The proposal states the maintenance and change scope, exclusions and how additional work is agreed.

Do you provide an emergency response guarantee?

Any support coverage or service level must be explicitly agreed. This page does not promise round-the-clock or fixed-time incident response.

Explore a focused website refresh

Discuss website care.

Tell us about your current tools and the handover that needs to work better. We will review the fit and agree a sensible scope before any work starts.

No obligation to replace your tools. No automatic commitment to an audit or subscription.

Tell us a little about your project.

No account needed. Just the essentials to start a useful conversation.

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