Plain English AI Guide

50 AI Prompts Every Small UK Business Should Be Using

A practical prompt guide for admin, marketing, sales, customer service, reporting and everyday business tasks.

Use AI for the boring jobs first — drafts you review, not unchecked messages sent in your name. After checkout, protected HTML access is live in your dashboard with copy prompt buttons and a PDF download.

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Admin prompts

5 prompts

Use these when daily admin is scattered across notes, inboxes and spreadsheets.

Email prompts

5 prompts

Draft clearer replies without sounding robotic.

Customer service prompts

5 prompts

Improve replies while keeping human judgement in the loop.

Sales follow-up prompts

5 prompts

Follow up faster and more consistently.

Local SEO prompts

5 prompts

Create better local pages and search snippets without making fake local claims.

Social media prompts

5 prompts

Create useful posts from real business activity instead of generic content.

Example prompts

Turn messy notes into a clear action list

Convert rough meeting notes, voice notes or WhatsApp messages into usable tasks.

Act as an operations assistant for a UK small business. Turn these rough notes into a clear action list. For each action, include owner, priority, suggested deadline, missing information, and whether it affects a customer, supplier or internal process. Notes: [paste notes].

How to customise: Replace [paste notes] with call notes, WhatsApp messages or meeting notes.

Example use: After a client call, create a clean list of promises and follow-ups.

Next step: Add the output to your task tool or send it to the team for confirmation.

Summarise a long email thread

Find what matters without reading everything again.

Summarise this email thread for a busy business owner. Include the decision needed, promised actions, unresolved questions, customer or supplier risks, and a suggested reply in plain English. Keep it factual and do not invent context. Email thread: [paste thread].

How to customise: Paste only relevant emails and remove sensitive details if needed.

Example use: Catch up on a supplier or customer thread before replying.

Next step: Use the suggested reply as a draft, then check it before sending.

Create a daily priority plan

Turn a scattered day into a practical owner schedule.

Act as a practical operations coach. Build a daily priority plan from this list of tasks. Separate urgent customer work, revenue-generating work, admin, and low-value distractions. Recommend the top three actions for today and explain why each one matters. Task list: [paste task list].

How to customise: Add deadlines, team capacity, opening hours and any customer commitments.

Example use: A clinic owner or trades business can decide what must happen before midday.

Next step: Block time for the top three actions before opening email again.

Prepare a supplier call brief

Make supplier conversations shorter and more decisive.

Prepare a supplier call brief for this issue. Include the background, what we need from the supplier, the ideal outcome, fallback options, questions to ask, and a short opening script. Keep the tone polite but firm. Supplier issue: [describe issue].

How to customise: Add order numbers, dates, delivery windows, costs or service levels.

Example use: Use before chasing stock, materials, software support or contractor updates.

Next step: Save the brief in the customer or project record after the call.

Clean up an internal process

Find where a repeated task is unclear or wasteful.

Review this repeated internal process and make it clearer. Identify the trigger, owner, required inputs, steps, approval point, output, common failure points and a simpler version. Do not add software unless it solves a real problem. Process: [describe process].

How to customise: Use a process such as quote follow-up, order handover, diary updates or invoice chasing.

Example use: Turn a messy handover into a documented routine the team can follow.

Next step: Test the simplified process for one week and note what still breaks.

Write a polite chase email

Follow up without sounding pushy.

Write a polite follow-up email asking for the missing information below. Keep it warm, brief and clear. Explain why the information is needed, list the missing items as bullets, and close with one simple next action. Missing information: [details]. Context: [context].

How to customise: Add the exact missing items and customer context.

Example use: Chase measurements, photos, access details or decision-maker approval.

Next step: Save your best version as a reusable template.

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