Plain English AI Guide

50 AI Prompts Every Small UK Business Should Be Using

A practical prompt guide for admin, marketing, sales, customer service, reporting and everyday business tasks.

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Admin prompts

Use these when daily admin is scattered across notes, inboxes and spreadsheets.

Email prompts

Draft clearer replies without sounding robotic.

Customer service prompts

Improve replies while keeping human judgement in the loop.

Sales follow-up prompts

Follow up faster and more consistently.

Local SEO prompts

Create better local pages and search snippets without making fake local claims.

Reporting prompts

Turn business activity into short updates you can act on.

Example prompts

Turn messy notes into a clear task list

Convert rough meeting notes into actions.

Act as an operations assistant. Turn these notes into a clear task list with owner, priority, deadline and any missing information: [paste notes].

How to customise: Replace [paste notes] with call notes, WhatsApp messages or meeting notes.

Next step: Add the output to your task tool or send it to the team for confirmation.

Summarise a long email thread

Find what matters without reading everything again.

Summarise this email thread for a busy business owner. Include the decision needed, promised actions, risks and a suggested reply: [paste thread].

How to customise: Paste only relevant emails and remove sensitive details if needed.

Next step: Use the suggested reply as a draft, then check it before sending.

Write a polite chase email

Follow up without sounding pushy.

Write a polite follow-up email asking for the missing information below. Keep it warm, brief and clear. Missing information: [details]. Context: [context].

How to customise: Add the exact missing items and customer context.

Next step: Save your best version as a reusable template.

Reply to a pricing objection

Respond clearly when someone says it is too expensive.

Draft a calm reply to a prospect who says the price is too high. Explain the value, avoid being defensive, and ask one useful next question. Offer: [offer]. Objection: [objection].

How to customise: Insert the offer and the actual objection.

Next step: Track which replies produce responses.

Draft a helpful complaint response

Respond professionally without escalating emotion.

Draft a customer complaint response. Acknowledge the issue, avoid admitting fault beyond the facts, explain the next step and keep the tone calm. Complaint: [paste complaint].

How to customise: Add only factual context you are comfortable sharing.

Next step: Have a person check sensitive replies before they go out.

Create a three-touch follow-up sequence

Avoid letting warm leads go cold.

Create a three-email follow-up sequence for this enquiry. Keep each email short, useful and specific. Enquiry: [details]. Offer: [offer].

How to customise: Add the real enquiry and your offer.

Next step: Add reminders or automation so follow-ups actually happen.

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