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Billing & subscription
How payments, renewals, grace periods, and cancellations work — without the small print overload.
What you are paying for
A fixed subscription for your exclusive regional (or national) licence. You are not paying per lead and you are not bidding in an auction — the fee is the same each billing cycle unless you change plan or region with us.
Monthly or annual
Monthly bills each month. Annual is one upfront payment for the year at 10× the monthly rate (two months are included in that figure). Exact amounts are always on the pricing page.
12-month minimum
Licences carry a 12-month minimum term from when you subscribe. That protects the exclusivity model for every operator. After the first year, the subscription continues on the same cycle until you cancel or change it in the billing portal.
Where you manage payment
Cards and invoices run through Stripe. From your dashboard you can open the billing portal to update cards, download invoices, or cancel renewal. We do not store your full card details on our servers.
If a payment fails (grace)
If a charge fails, we move the licence into a grace window and email you. You have time to fix the card or billing issue before anything is turned off. If billing is not restored in time, the licence can suspend and the region may eventually return to open inventory — see our detailed walkthrough:
Cancellation
You can cancel renewal through the Stripe billing portal subject to your minimum term and any amounts already billed. When the subscription ends, routing and exclusivity end with it and the territory can become available for someone else.
Reactivation
If a region has returned to the pool, you secure it again the same way as any new buyer: check availability and complete checkout if the slot is open.