E-commerce & booking

Make buying and booking feel straightforward.

Connect the choice a customer makes with the order, appointment or membership your team needs to manage.

EcoPrint large-format print e-commerce homepageFuse Saunas homepage with session booking choices

Does this sound familiar?

Customers have questions before they commit. Product options, availability or booking rules can be hard to follow, while your team fills the gaps by email and phone.

What changes

A joined-up journey from understanding the options to completing a purchase or booking, with clearer information for the people delivering it.

What the work can include

We agree the components your project needs, not a bundle of everything.

Choosing with confidence

Product, service and availability information organised around the decisions your customers make.

A connected transaction

A defined basket, checkout or booking flow, including the confirmations and exceptions in scope.

A practical handover

Order or appointment information connected to the agreed operational tools, with key journeys checked before launch.

See the work in context

EcoPrint large-format print e-commerce homepage

E-commerce + product builder

A configurable print journey built around the choices customers need to make.

EcoPrint connects product discovery, configuration and artwork preparation in one customer-facing experience.

Configured
product choices
Joined
product to artwork
Explore the product journey
Fuse Saunas homepage with session booking choices

Website + booking journey

A clearer route from choosing a session to booking it.

Fuse Saunas brings session choice, date and time into one customer journey, with events and memberships easy to find.

One journey
session to booking
3 routes
sessions, events and memberships
Explore the booking experience

A clear starting point

Product data, availability rules, payment-provider access and existing tools shape the scope. Platform charges, transaction fees and ongoing support are identified separately.

  1. 1

    Map the journey

    Understand your catalogue or services, buying decisions, booking rules and the work that follows.

  2. 2

    Build the agreed flow

    Agree the platform and integrations, then review the customer and operational journeys together.

  3. 3

    Test the real scenarios

    Check the agreed purchase or booking scenarios and exceptions before an approved launch.

Scope and pricing

E-commerce & booking from £5,000. Typically £5,000–£12,000, depending on scope.

Your proposal confirms catalogue, booking rules, integrations and migration scope. Payment plans available, subject to agreed project terms.

See pricing & process

Questions before you start

Is this for shops or appointment-based businesses?

Both. The starting point is the customer decision: choosing a product, reserving a session or booking a service. The platform and scope follow that journey.

Can you work with our current booking or shop platform?

We review its capabilities, access and limitations first. Keeping it, connecting it or migrating are options to assess, not assumptions.

What happens to existing orders and customer records?

Any migration needs its own agreed scope, permissions and checks. We plan continuity and data handling before changing a live operation.

Tell us what you want to change.

Start with your business, your customers and the part of the journey that needs to work better.

Discuss your project